Seminars, briefings, and personal coaching sessions are offered in the following areas:

• business etiquette - topics include:

  • Proper Handshaking
  • Introductions
  • Business Card Protocol
  • Making Small Talk
  • Social Savvy
  • Meeting and Greeting
  • Cell and Telephone Etiquette
     
• dining etiquette - topics include:
  • Extending an Invitation/
    Accepting an Invitation
  • Receiving Lines
  • Host and Guest Duties
  • Taking Your Seat
  • Finessing the Napkin
  • Navigating a Place Setting
  • Correct Handling of Flatware
  • Toasting
     
• international protocol - topics include:
  • Pre-meeting Action Plan
  • Negotiating to Win
  • First Impressions
  • Appropriate Business Attire
  • Rank and Status
  • Business Card Protocol
  • Business Customs
  • Forms of Address
  • Eye Signals
  • Body Language

  Please contact Debra Armstrong for details.  
  Fees vary. Group discounts available.